WHAT IS THE SIZING OF SHIRTS/CREWNECKS?
OUR SIZING CHARTS ARE LISTED ON OUR CUSTOM PAGE ON OUR MAIN MENU PAGE. ALL T-SHIRTS AND CREWNECKS ARE UNISEX SIZING- FOR AN OVERSIZED COZY FIT I RECOMMEND SIZING UP 1 OR 2 SIZES DEPENDING HOW BIG YOU WANT YOUR SHIRT/CREW. REACH OUT TO ME ANYTIME WITH ANY QUESTIONS.
WHEN WILL MY ORDER SHIP?
ON AVERAGE IT TAKES US 2-5 BUSINESS DAYS TO PROCESS + SHIP OUT YOUR ORDERS! DURING THE HOLIDAY SEASON (THANKSGIVING - NEW YEAR) THERE MOST LIKELY COULD BE A DELAY ON YOUR ORDER IF YOU CHOOSE A NORMAL MAILING OPTION DUE TO BEING BACKED UP BECAUSE OF THE HOLIDAY SEASON. PLEASE CHOOSE YOUR SHIPPING OPTIONS CAREFULLY. WE APPRECIATE YOUR PATIENCE AND UNDERSTANDING PLEASE CONTACT US IF YOU HAVE ANY CONCERNS AT ALL.
WHEN WILL I RECEIVE TRACKING?
YOU WILL RECEIVE A TRACKING EMAIL ONCE YOUR ORDER IS PROCESSED! ONCE YOU RECEIVE THE EMAIL, PLEASE WAIT 1-2 BUSINESS DAYS IN ORDER FOR THE PACKAGE LOCATION TO UPDATE IF YOU DO NOT SEE IT RIGHT AWAY!
MY ORDER TRACKING HAS BEEN STUCK/MY PACKAGE IS LOST. WHAT DO I DO NEXT?
IF YOUR PACKAGE IS LOST PLEASE ALLOW A DAYS BEFORE CONTACTING US AS YOUR PACKAGE MAY APPEAR.
CAN I CANCEL/RETURN MY ORDER?
UNFORTUNATELY, BECAUSE WE HAVE LIMITED INVENTORY FOR EACH COLLECTION, WE ARE UNABLE TO ALLOW ORDERS TO BE CANCELLED OR RETURNED. WE HOPE YOU UNDERSTAND, AND WE ARE SO APPRECIATIVE FOR YOUR SUPPORT!
WHAT DO I DO IF MY ORDER ITEMS ARRIVE DAMAGED?
IF AN ITEM ARRIVES DAMAGED, PLEASE REACH OUT TO CUSTOMINVASION@YAHOO.COM WITH A DESCRIPTION AND ANY PICTURES YOU CAN TAKE OF THE DAMAGE DUE TO SHIPPING. FROM THERE WE WILL EVALUATE THE DAMAGE AND MAKE SURE EVERY THING IS TAKEN CARE OF!
HOW DO I WASH MY SWEATSHIRTS/TSHIRTS
- SHIRT CARE PLEASE WASH YOUR SWEATSHIRTS/TSHIRTS ON A COLD DELICATE CYCLE INSIDE OUT TO ENSURE THE DESIGN STAYS VIBRANT. DO NOT IRON ON DESIGN. NO BLEACH / FABRIC SOFTENER. DRY ON LOW SETTING FOR BEST RESULTS. THANK YOU.